Contact Support¶
At DataKitchen, we're always here to help. If you have a question about an Automation kitchen, need assistance with an Observability journey, or can't find a particular use case in our documentation library, send us an email.
How do I reach DataKitchen support?¶
You can reach DataKitchen support at this email address: support@datakitchen.io
When can I contact support?¶
Send us an email any time. We're a global company, from Central Europe (UTC+1) to Pacific Standard (UTC-8). We'll get to your request as soon as we're available.
While you're waiting for a response, try searching our documentation library.
How can I help DataKitchen resolve my issue faster?¶
The more details you send, the better. Feel welcome to include screenshots and log details, too.
When will I hear back from DataKitchen?¶
We strive to respond to all concerns within 24 hours, Monday through Friday. We'll send you a confirmation email letting you know we're working towards a solution.
Questions about product training?¶
Try starting here: Explore DataKitchen Tutorials.