Rules¶
Use rules to define and capture meaningful incidents and results, so you can stay up-to-date and react to situations as they occur.
Observability provides patterns to help with the construction of meaningful rules based on a standard trigger-condition-action format.
Format¶
Observability defines rules as conditional if-then statements. Each rule has a trigger and causes an action if
the trigger's condition is met. For example, when <a situation> <is true>,
then, do <action>.
Triggers and conditions¶
A trigger is a situation or event that you select when you create a rule. You then define conditions for the trigger that must be met in order to cause an action.
Actions¶
An action is the outcome that occurs when a condition is met. Observability supports the following types of actions:
- Send email: sends an email to the specified recipients.
- Send web request: makes a web request to a URL with a specified payload.
This can be used to trigger workflows on tools that support incoming webhooks, such as Jira, Slack, Teams, or ServiceNow, or make an API call.